Service 03
Customs & Documentation
All paperwork, customs clearance and documentation at both ends.
Overview
Incomplete or inconsistent paperwork is one of the most common causes of delays. We help prepare and coordinate the documentation your shipment needs, and support customs clearance at origin and destination.
Export documentation
Coordination of the commercial and shipping documents required for cargo to leave the origin country.
Import clearance support
Assistance with the paperwork and process needed to clear goods at the destination.
Document checks
We review that invoices, packing lists and shipping documents are consistent before cargo moves.
Clear communication
We tell you what is needed, from whom and by when, so nothing is left until the last minute.
How it works
The process
- 01
Share your cargo details and destination country.
- 02
We outline the documents typically required for the shipment.
- 03
We help collect, check and prepare the paperwork with you and your supplier.
- 04
We coordinate clearance at origin and destination as agreed.
Good to know
- Customs requirements, duties and taxes are set by each country's authorities and can change.
- Information on this page is general guidance, not legal or customs advice for a specific jurisdiction.
- Some goods need permits, certificates or licences. Tell us about your product early so these can be checked.
YOUR CARGO.
OUR COMMITMENT.
Tell us where your shipment needs to go. We'll help you plan the journey.
WE AIM TO RESPOND WITHIN 24 HOURS